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WELCOME TO STEPSOFT

Cloud Solutions for any size!

We develop and provide cloud solutions for micro, small, medium and large service-oriented organisations who need to manage people, groups of people and their activities.  

Whether you are a sports club, not-for-profit organisation, community sector organisation, local community group, NDIS service provider, industry group, alumni, charity, large or small association, federal or local government body or a small service business, Stepsoft's Foxtrot CKS sytstem is the perfect cloud solution to manage everything and anything to do with your customers, members, participants, patients, clients, players and teams.

Step into the future of online services management.

FOXTROT FOR NDIS IS NOW AVAILABLE.


ABOUT STEPSOFT

Stepsoft™, founded in 1998, is a software development company specialising in the development of 100% cloud computing information management systems.

Stepsoft™ is the developer of Foxtrot™ CKS, a flexible and modular, web based Membership Management, Client Management and Player / Team Management and Volunteer Management System.

Foxtrot™ is an integrated suite of modules that can be used as is or configured and adapted to suit specific needs, and comes with professional hosting, training and support.

We employ a highly skilled team of professional and experienced web developers, database experts, trainers and technical support staff to provide a comprehensive and quality service to our online clients.

Foxtrot CKS

Foxtrot Customer Knowledge System
is an Enterprise Cloud Solution
For Small, Medium or Large Organisations

Foxtrot Customer Knowledge system is a modular, fully integrated system with a vast array optional modules, features and components.  It is the ultimate membership system, client management system, CRM, sports club and teams management system.  It is ideal for a wide variety of not-for-profit organisations including associations, societies, sporting groups, community groups, indigenous and Aboriginal organisations, charities and alumni.  It is also highly suitable for health services providers, counselling organisations and any service oriented small or medium sized business.

Because Foxtrot is a highly scalable and highly adaptable system it is suitable for organisations of any size.  Whether you have a few dozen members or a few million Foxtrot will handle it beautifully. For smaller organisations with a smaller budget use it as is without modification.  It has a rich set of features that will deliver all of the essentials at an affordable price.  For larger organisations Foxtrot can easily be custom configured and adapted to suit very specific and/or complex requirements.

Foxtrot is hosted on Amazon Web Services (AWS), the world's leading Infrastructure as a Service (IaaS) provider.  Hosting on AWS allows Stepsoft to provide the most advanced, high performance, robust and reliable hosted service to all of our clients.  It also allows us to offer unparalleled scalability to suit the smallest or largest of clients.  Foxtrot also incorporates and integrates with other world leading cloud services including Mailchimp, Survey Monkey, Google Maps, Paypal, Securepay, Microsoft Power BI and Xero.  Foxtrot also integrates with popular Social Media sites such as Facebook, Twitter, LinkedIn and Google+.

Foxtrot provides a wide range of fully integrated optional modules, each of which can be configured to suit  your particular needs.   See below for further information.

FOXTROT FOR NDIS
Foxtrot for National Disability Insurance Scheme (NDIS) Service Providers

Foxtrot CKS is the ideal management system for any small, medium or large NDIS Service Provider or Community Sector Organisation.  Foxtrot for NDIS comes with a vast range of standard features especially designed to suit NDIS service providers and other similar community sector organisations providing important services to those in need.

Foxtrot will lower your operational costs and maximise the efficiency of operations so that you can focus on delivering the highest possible quality of service to NDIS Participants.  Manage every detail about Particpants, including key Plan details.  Maintain detailed File /Support Notes about every interaction with Participants.  Maintain a full and detailed history of every communication, every service delivered to Participants.  Automatically export claims data ready for upload to the NDIS portal, ensuring speedy and efficient reimbusements for services delivered.  

Foxtrot will maximise the efficiency with which you communicate with the National Disability Insurance Agency and automate your interactions with the NDIS portal.  

FOXTROT MODULES

Foxtrot comes with a wide range of optional and configurable modules.

CRM

Everything you need to know about your clients in one convenient, easy to use system. Manage all clients and client contacts, send them emails and SMS messages and keep a history of every communication.  

MEMBERSHIP MANAGEMENT

Custom configured online applications and registrations, online members' portal, membership status, grades and grade history, e-merchandising, bulk email and SMS, and more. Keep in touch with your customers and members and manage them in a super-efficient way, anywhere and anytime.

FINANCIAL
MANAGEMENT

Automated electronic billing and e-Renewals, complete invoicing and receipting functions. Integration with Xero and MYOB. Financial reports.  Audit trails of all transactions. Online payment facilities.  A complete accounts receivable module.

RECURRENT BILLING / e-RENEWALS

Annual, periodic or anniversary billing with just a few clicks. Send renewals out quickly, efficiently and on time.  Accept payments quickly and easily online.

GROUPS
MANAGEMENT

Create customer, client or member groups for any purpose. Add customers to groups one at a time or via user defined search criteria.  Send personalised email and SMS messages to groups and keep a history of messages sent.  Print reports, export data and much more from  the simple but powerful Groups module.

BULK
MESSAGING

Create email, marketing and newsletter templates and then use them to send email and SMS campaigns quickly and easily to any Foxtrot Group or Individual with just a few clicks.  Use your favourite Mailchimp templates directly within Foxtrot to create and send responsive campaigns.  

ONLINE ZONE
FOR MEMBERS

With Foxtrot OZone, members can quickly and easily receive important messages, pay invoices and renewals, update their own details, register for events, participate in surveys, buy merchandise and much more.  Send messages and share files & content with members with absolute security. Engage your Members in a very professional, friendly, interactive and personalised way.

REPORTING
& DASHBOARDS

Foxtrot comes with a wide range of standard reports and dashboards, or have custom reports built.  Analytical reporting tools allow you to extract maximum value from all of your current and historical data. Integration with Microsoft PowerBI allows you to harness and extract the value of your Foxtrot data in interactive, visual ways.

FOXTROT CKS PRICING

SMALL NFP OR COMMUNITY GROUP

$49
per month + taxes
  • Single User
  • Customer module
  • Groups module
  • 2 GB Data
  • Up to 500 Clients
  • 3 months FREE






SPORTS
CLUB

$99
per month + taxes
  • Up to 5 users
  • Client management/CRM
  • Groups module
  • Financial module
  • OZone online portal
  • Events Module
  • Xero Integration
  • Paypal Integration
  • Up to 2,000 Clients
  • 3 months FREE


ASSOCIATION OR SOCIETY

$299
per month + taxes
  • Up to 20 users
  • Client management/CRM
  • Groups module
  • Financial module
  • OZone online portal
  • Events Module
  • Xero Integration
  • Paypal Integration
  • Social Media Integration
  • Up to 10,000 Clients
  • 1st month FREE

NDIS PROVIDER / COMMUNITY SECTOR ORGANISATION

$POA
per month + taxes
  • 5 to unlimited users
  • Client management/CRM 
  • Groups management
  • Financial management
  • OZone online portal
  • Events Management
  • Rostering & Timesheets
  • Xero Integration
  • Paypal Integration
  • Social Media Integration
  • Unlimited Clients
  • 1st month FREE

LARGE
ENTERPRISE

$POA
per month + taxes
  • Unlimited users
  • Select your modules
  • Custom configured to suit
  • Custom features to suit
  • Unlimited Clients
  • Created to suit your budget







WHAT OUR CLIENTS SAY

  • "We engaged Stepsoft to design and build a complex system around our requirements, not only did they supply us with a brilliant product; but it was on time and under budget”

    Lois Wurzer.
    NATROAD
  • "WVSC has been using Stepsoft and Foxtrot for 5 years, and has found it to be a very user friendly interface for multiple users, and an efficient and effective system to manage and organise our large database of 1900 members annually”

    Shiree Yap.
    Woden Valley Soccer Club
  • “Foxtrot allows me to easily manage and keep in touch with all of our drawers, models and other contacts.  It makes running my group so much easier and I can do it when and where it suits me”

    Athina Pazolli.
    The Life Drawing Workshop

CAREERS AT STEPSOFT

Stepsoft™ employs an experienced team of software developers and other IT professionals to deliver excellent products and superior service levels to its clients. We offer a highly professional, yet friendly, flexible and relaxed working environment and posses a performance oriented culture. Stepsoft™ offers equal opportunity and flexible arrangements to all and discriminates only on the basis of skill level and the ability to achieve results. We're a team dedicated to producing world class, cloud based business applications and services. We strive to be the very best in our market segment. It's a great place to work - once you join, you will never want to leave!

At Stepsoft we created the world's first Virtual Liquid Office (VLO).  Virtual, because we have no  permanent physical offices, no servers and no server room.  Liquid, because we adapt our size and resources to meet the current circumstances of the day which depend entirely on the needs of our existing and future clients.  All of Stepsoft's infrastructure is hosted on Amazon Web Services (AWS), the world's leading Infrastructure as a Service (IaaS) provider.  Our VLO strategy provides maximum flexibility to staff who can choose to work wherever they happen to live and whenever suits them best.  Performance is not judged by hours worked, but by output efficiency and commitment to world class quality in all that we do.

Our V-I-S-A (Virtualisation, Integration, Simplification and Automation) strategy for Foxtrot CKS development ensures we provide the best possible systems and services in the most fully integrated, efficient, flexible and value generating way for our clients.

If you posess Java development, database, sales & marketing, integration expertise, or other relevant skills and would like to register your interest in working for Stepsoft™ in the future, please contact us below or send you resume to jobs@stepsoft.com.au.


SIGN UP / REQUEST A DEMO or QUOTE

Thank you! We will send you an obligation free quote based on your requirements and provide access to a trial Foxtrot CKS account as soon as possible. Thank you for choosing Stepsoft!

LOCATION
Canberra, Australia

CONTACTS
Email: enquiries@stepsoft.com.au

Phone: +61 2 62330900

Contact The Help Desk

Thank you so much! A Stepsoft team member will be in touch with you shortly.

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